pjili is committed to making sure that gaming stays fun and never becomes a problem. We provide every Filipino player with the tools, information, and support needed to keep gaming in check.
For most Filipino players, pjili is exactly what it's supposed to be — an entertaining way to enjoy bingo, slots, live casino, and fishing games from the comfort of their phone. Gaming is a leisure activity, and when it stays in that lane, it's genuinely enjoyable.
But pjili also knows that for a small number of people, gaming can shift from entertainment to something harder to manage. That shift can happen gradually and isn't always easy to spot yourself. That's why pjili builds responsible gaming tools directly into the platform — not as an afterthought, but as a core feature that every pjili player can access at any time.
pjili operates under PAGCOR authorization, and responsible gaming compliance is a non-negotiable part of that licence. But beyond regulatory obligation, pjili genuinely cares about the well-being of every Filipino player who uses the platform — whether you're in Manila, Cebu, Davao, or anywhere else across the archipelago.
All of the following tools are built into the pjili platform and available to every registered player at no cost, at any time.
Set a maximum PHP deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, further deposits are blocked until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling-off period.
Define the maximum net loss you're comfortable with over a set period. When you hit your loss limit, pjili will block further gameplay for that session or period, giving you a natural pause point to step back and reassess.
Set a maximum session duration. pjili will send you a reminder when you're approaching your time limit and automatically end your session when it's reached. You decide how long is reasonable — pjili enforces it.
Take a temporary break from pjili without fully closing your account. Choose a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you cannot log in, deposit, or play. The cooling-off cannot be cancelled once activated.
Self-exclusion is pjili's strongest responsible gaming tool. It permanently blocks access to your account for a minimum period of 6 months, up to 5 years or indefinitely. Self-exclusion cannot be reversed until the chosen period has expired.
Players who prefer not to receive bonus offers, promotional emails, or marketing notifications can opt out entirely through their pjili account settings. This is especially useful for players managing their gaming activity more carefully.
Problem gaming can affect anyone, regardless of income, age (above 21), or gaming experience. These are common warning signs that gaming may be becoming a problem. Be honest with yourself — awareness is the first step.
Depositing money that should go to rent, food, bills, or savings. Borrowing money from family, friends, or lenders to fund gaming.
Continuing to play after losing with the goal of "winning it back." Increasing bet sizes after losses to recover what was spent.
Missing work, school, family commitments, or important appointments because of gaming. Prioritizing gaming time over personal obligations.
Lying to family or friends about how much time or money you spend on gaming. Feeling defensive or secretive when gaming comes up in conversation.
Using gaming as a way to deal with stress, anxiety, depression, or boredom rather than as a form of entertainment.
Repeatedly trying to cut down or stop gaming but failing. Feeling restless, irritable, or anxious when not gaming.
Activating self-exclusion on pjili takes less than two minutes. Here's how to do it — no judgment, no barriers.
Access your account using the pjili Login page. You need to be logged in to access responsible gaming settings.
Navigate to your profile menu and select "Responsible Gaming" or "Account Settings" from the dropdown.
Choose the "Self-Exclusion" option and select your preferred duration: 6 months, 1 year, 3 years, 5 years, or indefinite.
Review the terms of self-exclusion and confirm. Your account will be locked immediately and all marketing communications will stop.
If you're having difficulty activating self-exclusion, or if you want to discuss your situation, pjili support is available 24/7 at [email protected] (not a link — plain text).
Under Philippine law and PAGCOR regulations, access to online gaming services is restricted to individuals who are at least 21 years of age. pjili treats this requirement as an absolute — not a guideline, not a soft check. Every pjili account goes through age verification before withdrawal access and full account privileges are granted.
Age verification at pjili requires a valid Philippine government-issued ID showing your date of birth. Accepted documents include the PhilSys National ID, UMID, passport, driver's license, and PRC ID. The name and date of birth on your ID must match the details provided during registration.
If pjili identifies that a player under the age of 21 has registered an account — through KYC review, player self-report, or third-party report — that account will be suspended immediately, all funds returned to the depositing payment source, and the registration data reported as required by PAGCOR's responsible gaming framework.
Answer honestly. This is for you — no data is submitted or recorded. Think about your gaming over the past 4 weeks.
pjili operates under PAGCOR authorization and is required to comply with PAGCOR's responsible gaming policies and standards. PAGCOR maintains a national framework for the protection of Filipino players, including guidance on problem gaming identification, player support resources, and operator obligations.
Filipino players who are experiencing gambling-related difficulties may seek assistance through PAGCOR's official responsible gaming channels. pjili supports and encourages players to make use of these resources. PAGCOR's Responsible Gaming Program details are available through PAGCOR's official government website at pagcor.ph (not a clickable link — please search for the official site directly).
pjili gives you full control over your gaming experience. Set your limits, know your signs, and enjoy gaming the way it's meant to be — as entertainment, on your terms.
Play Responsibly at pjiliMust be 21 years or older. PAGCOR-licensed. Responsible gaming tools available 24/7.