pjili Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how pjili ("we," "us," "the Platform") collects, uses, stores, shares, and protects personal data relating to individuals ("you," "the Player," "the Data Subject") who access or use the services available at pjili.org.

pjili respects your privacy and is committed to handling your personal information responsibly, transparently, and in accordance with applicable Philippine data protection laws, including Republic Act No. 10173 (the Data Privacy Act of 2012) and its implementing rules. By registering a pjili account or using the Platform, you acknowledge that you have read and understood this Policy.

2. Who We Are

pjili operates as a PAGCOR-licensed online gaming platform serving eligible players in the Philippines. For the purposes of Philippine data privacy law, pjili acts as the personal information controller (PIC) with respect to the personal data collected through pjili.org.

pjili has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Policy. Contact details for the DPO are provided in Section 14.

3. Categories of Personal Data We Collect

pjili collects the following categories of personal data, depending on how you interact with the Platform:

Identity and Contact Data

• Full legal name as it appears on a valid Philippine government-issued ID.
• Date of birth (for age verification — players must be 21 or older).
• Registered email address.
• Philippine mobile number.
• Residential address.

KYC and Verification Data

• Copies of government-issued identification documents (e.g., PhilSys ID, UMID, passport, driver's license, PRC ID).
• Selfie or facial image submitted for identity verification.
• Proof of address documentation where required.

Financial Data

• GCash account reference, PayMaya account reference, or Philippine bank account details used for deposits and withdrawals.
• Transaction history, including deposit amounts, withdrawal requests, and payment method references.

Gaming Activity Data

• Game participation history, wager amounts, session duration, and win/loss records.
• Bonus usage, promotional participation, and VIP tier progression.

Technical and Device Data

• IP address, device type, operating system, browser type, and screen resolution.
• Login timestamps, session duration, and geolocation data (country/region level).
• Cookies and similar tracking technologies (see Section 10).

Communications Data

• Records of communications between you and pjili support, including chat transcripts, emails, and support tickets.

4. How We Collect Your Data

pjili collects personal data through the following means:

• Direct provision: Data you provide when registering your pjili account, completing KYC verification, making deposits or withdrawals, or contacting support.
• Automated collection: Data collected automatically when you access or use the Platform, including via cookies, server logs, and analytics tools.
• Third-party providers: Data received from payment processors (e.g., GCash, PayMaya) and identity verification service providers in connection with transaction processing and KYC compliance.
• Regulatory sources: Data received from PAGCOR or other regulatory bodies where required for compliance purposes.

5. How pjili Uses Your Personal Data

pjili uses collected personal data for the following purposes:

• To create, verify, and manage your pjili account.
• To process deposits, withdrawals, and other financial transactions in Philippine Peso (PHP).
• To verify your identity and age in compliance with PAGCOR regulations and Philippine anti-money laundering laws.
• To detect and prevent fraud, money laundering, unauthorized account access, and other prohibited activities.
• To provide customer support and respond to your queries and complaints.
• To administer bonuses, promotions, and the pjili VIP program.
• To send service-related communications, including account notifications, security alerts, and transaction confirmations.
• To comply with applicable Philippine laws, PAGCOR licensing requirements, and regulatory requests.
• To analyze Platform usage and improve our services, game library, and user experience.
• To enforce the pjili Terms & Conditions and Responsible Gaming Policy.

6. Legal Bases for Processing

pjili processes personal data on the following legal bases as recognized under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the contract between pjili and the player (account registration, payment processing, game provision).
• Legal obligation: Processing required to comply with PAGCOR regulations, anti-money laundering laws, and other applicable Philippine legislation.
• Legitimate interests: Processing necessary for pjili's legitimate business interests, including fraud prevention, security monitoring, and service improvement, where these interests are not overridden by your rights.
• Consent: Where pjili relies on your consent as the legal basis for processing (e.g., certain marketing communications), you may withdraw that consent at any time by contacting pjili support.

7. Sharing Your Personal Data

pjili does not sell, rent, or trade your personal information. We may share personal data with the following categories of recipients, strictly for the purposes described in this Policy:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and other Philippine payment processors, solely for transaction processing purposes.
• KYC and identity verification providers: Third-party services engaged to verify player identity documents in compliance with PAGCOR requirements.
• Technology and infrastructure providers: Cloud hosting, security, and analytics providers who process data on pjili's behalf under binding data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine authorities where required by law or regulatory obligation.
• Professional advisers: Legal, accounting, and audit firms where necessary, subject to professional confidentiality obligations.

Any third-party service provider acting on pjili's behalf is required to process personal data only in accordance with pjili's instructions and applicable Philippine data privacy law.

8. Data Retention

pjili retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods include:

• Account data and KYC documentation: retained for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing requirements and the Anti-Money Laundering Act.
• Financial transaction records: retained for a minimum of five (5) years in compliance with Philippine financial regulations.
• Support communications: retained for a minimum of two (2) years following resolution of the relevant query.
• Marketing consent records: retained for the duration of the consent and for one (1) year thereafter.

When personal data is no longer required, pjili will securely delete or anonymize it in accordance with our data disposal procedures.

9. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pjili:

To exercise any of the above rights, contact pjili's Data Protection Officer using the details in Section 14. pjili will respond to data subject requests within the timeframes prescribed by Philippine law.

10. Cookies and Tracking Technologies

pjili uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies used include:

• Essential cookies: Required for core Platform functionality, including session management and secure login. These cannot be disabled without affecting Platform usability.
• Analytics cookies: Used to collect aggregated information about how players use pjili, helping us identify performance issues and improve the user experience.
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity verification.

You may configure your browser to refuse or delete cookies. Note that disabling essential cookies may affect your ability to log in to and use the pjili platform.

11. Children's Privacy and Underage Players

pjili services are strictly intended for individuals aged 21 years and older. pjili does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an individual who does not meet the minimum age requirement, that account will be suspended immediately and the data will be deleted or returned in accordance with applicable law.

12. Security Measures

pjili implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and pjili's servers.
• Encrypted storage of sensitive personal data, including KYC documents and financial information.
• Multi-factor authentication options for player accounts.
• Role-based access controls restricting internal access to personal data on a need-to-know basis.
• Regular security assessments and penetration testing.
• Incident response procedures for personal data breach detection, containment, and notification.

While pjili employs robust security practices, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. Players are responsible for maintaining the security of their own login credentials.

13. Changes to This Privacy Policy

pjili may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or Platform functionality. Material changes will be communicated to registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of pjili following notification of changes constitutes your acknowledgment of the updated Policy.

14. Contact and Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the exercise of your data subject rights, please contact pjili's Data Protection Officer:

Complaints regarding pjili's handling of personal data may also be directed to the National Privacy Commission (NPC) of the Philippines through the NPC's official channels.